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Terms and Conditions That Govern Your 22rs Account

These terms set out what you agree to when you open and use a 22rs account, including how deposits through JazzCash, Easypaisa, and Raast are handled, what your account rights are, and where access is permitted under local law.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast coveredAccount rights and restrictions explainedApplies on mobile and browserContact us to raise a dispute
22rs Terms and Conditions That Govern Your 22rs Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or if you want to dispute a decision made under them, our support team can walk you through the relevant clause and your options. Reach out before taking any action you are unsure about — it is faster to clarify first than to reverse a completed step.

Live Chat Open the chat widget in your account dashboard. Available for account and terms queries; a support agent will respond directly within the session.
Email Support Write to our support address for formal terms queries, dispute notices, or requests to review an account decision. Include your account ID in the subject line.
Help Centre Our Help Centre contains plain-language summaries of key clauses, covering wallet rules for JazzCash, Easypaisa, and Raast, account holds, and the dispute process.
ACCOUNT SECURITY PRACTICES

How We Handle Your Account Under These Terms

Security and fair handling are built into how we operate your account day to day. These terms are not just a legal formality — they describe the actual steps we take when your account is reviewed, restricted, or when a payment is queried.

Account Verification

We verify account details before processing withdrawals. You may be asked to confirm your identity via your registered mobile number or the wallet linked to your account, such as JazzCash or Easypaisa.

Data Retention

Account data is retained in line with applicable requirements. You can request a summary of what we hold by contacting support with your account ID and the specific data category you are asking about.

Account Holds and Restrictions

We may place a temporary hold on an account if unusual transaction activity is detected. The terms set out the notification process and the steps you can take to have a hold reviewed or lifted.

Dispute and Amendment Requests

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. We will review it against the published terms and respond with a decision and the reasoning behind it.

Frequently Asked Questions About These Terms

Below are the questions we hear most often about how these terms apply to accounts, wallets, and access on 22rs.

These terms take effect the moment your account is created and confirmed. Continuing to use the account after any published update means you accept the revised terms in full.

Yes. All wallet transactions — including those through JazzCash, Easypaisa, and Raast — are governed by these terms alongside any wallet-specific conditions your payment provider applies on their end.

We may update terms at any time. Where the change is material, we will notify you via your registered account contact before the update takes effect. Continued use constitutes acceptance.

Contact support in writing with your account ID and a description of the issue. We will review the specific clause and the action taken, then respond with a decision and clear reasoning.

Yes. Whether you access 22rs through a mobile browser or a desktop session, the same terms apply. There is no separate agreement for mobile-only use or app-based access.

Access is available where local law and eligible region rules permit it. We do not warrant access in every location — you are responsible for confirming that participation is lawful where you are.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.