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Our Terms, Your Account, Your Rights

Everything we ask of you — and everything you can ask of us — is set out here. These conditions apply to your account on 22rs and cover how we handle your data, how disputes are managed, and what access means where local law…

Account TermsPrivacy PolicyJazzCash & Easypaisa UseData RetentionEligibility by Region
22rs Our Terms, Your Account, Your Rights
POLICY CONTACT

Reach Us About Your Account or Rights

If you have questions about these terms, want to request a copy of your data, or need to report a concern, our support team handles policy-related requests directly. Responses to data and account queries are typically handled within one to three business days.

Live Chat Open the chat widget from any page inside your account. Policy and data queries are routed to our account compliance team, not general support.
Email Support Send account and legal queries to our support address listed in the Help section of your account dashboard. Include your registered mobile number for faster matching.
Account Portal Log in and go to Account Settings to submit a data request, update your details, or flag a policy concern directly through your profile page.
HOW WE HANDLE DATA

Security, Cookies, and Account Integrity

We take the security of your account and payment data seriously. Here is how we manage the four areas that matter most to your privacy and account safety on 22rs.

Data Security Account data is encrypted in transit and at rest. We do not share your personal information with third parties except where required to process JazzCash, Easypaisa, or Raast transactions or comply with applicable law.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings menu; functional cookies cannot be disabled without affecting account access.
Account Access and OTP Every login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately through the chat widget and we will lock the session within minutes.
Data Requests and Deletion You can request a full export of the data we hold on your account at any time through Account Settings. Deletion requests are processed after any pending transaction or dispute is resolved, typically within five business days.

Questions About Your Rights and Our Policies

Real questions about how these terms work in practice — answered directly.

These terms apply to anyone who opens and uses a 22rs account. Access is available where local law permits, and eligibility is checked at registration. Accounts in ineligible regions are not accepted.

We receive transaction confirmation from JazzCash and Easypaisa but do not store your wallet PIN or credentials. Payment records are kept for the duration your account is active and for a required period afterward.

Yes. Log in, go to Account Settings, and submit a data export request. We compile and send your account data summary within one to three business days of the request being confirmed.

Once you request closure, we process any open transactions first. After that, personal data is deleted or anonymised within five business days unless legal obligations require us to retain specific records longer.

We post a notice in the account portal before any update takes effect. The effective date is stated clearly in the notice. Continued use of your account after that date means you accept the updated terms.

Contact us immediately via live chat from inside your account. We can lock active sessions, review recent login activity, and work with you to secure access. The OTP flow is your first line of defence — keep your registered number current.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.